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Job ID:
3982
Company Name:
Palm
Job Category:
Engineering; Technology
Location:
Sunnyvale, CA
Position Type:
Full-Time, Employee
Experience:
2-5 Years Experience
Date Posted:
September 5, 2008
Overview:

Palm is seeking an EE to join the Sustaining Engineering team. The EE will assist in hardware design and AML changes after product release. They assist in monitoring product performance in the field, championing early identification and resolution of field failures through EFFA, CLCA and various other forums.

Duties/Responsibilities:- Conduct EFFA (Early Field Failure Analysis) with team on newly released products.- Evaluate the failures of devices or components and determines the root cause of failure. Utilize inside and outside resources when necessary in root cause analysis. - Work with SW team on returned devices which are targeted SW issues. Track devices and issues until resolved.- Conducts failure analysis testing on NTF devices.- Assist in managing the ODMs to ensure corrective actions are implemented; device testing meets test plans and are conducted properly, and reviews all changes to ensure accuracy.- Responsible for ECOs (Engineering Change Orders) written for product changes, adding sources, etc.- Reviews second source requests to ensure that the component can satisfy the requirements for new and existing products. - Oversee or conduct the electrical testing of device or components as part of the component qualification process.- Responsible for approval of Temporary deviations and 1st article approval due to supplier substitution without prior approval. - Drive future design changes and new test cases in the Hardware Test Plan based on lessons learned.

Required Skill/Experience:• BSEE and 2+ years of experience in a consumer market• Strong verbal and written communication skills• Solid technical knowledge of electrical and electro-mechanical components• Ability to work independently, self starter • Ability to work cross functionally (Quality team, Mechanical engineering, Commodity management, and ODMs)• Strong knowledge of product development test equipment